Support

Something went wrong, or you have an idea? Write to us, a real person reads every letter.

You can also write from the Game: Settings, then "Write to us".

What helps us help you

• your device and system version (for example, iPhone 15 Pro, iOS 26, or Redmi 9A, Android 11);
• the game version: Settings, then "About";
• what happened and where: which game, which lily pad or level;
• a screenshot or a short screen recording, if you can.

Bought the full version, but it is locked?

Open the full version screen in the Game and tap "Restore purchase". Use the same Apple ID or Google account you bought it with. Still locked? Write to us and tell us your device.

Refunds

Purchases are handled by the store, so refunds are too: Apple at reportaproblem.apple.com, Google Play in your order history (play.google.com).

Privacy

The Game sends only anonymous play logs, and you can switch them off in Settings ("Play logs"). Details are in the Privacy Policy.